To apply, kindly login with your account.Login as a Jobseeker
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns
Understand the product and answering questions about their reservations
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Strong communication skills both verbal and written
Sense of urgency
Preferably with experience in logistics and warehouse
Basic office setting
Expected to attend employee concerns and accept phone calls
Manage a number of requests at one time
Can work individualy and with a team
Can adjust to new fast-paced environment and standard operating procedure