To apply, kindly login with your account.Login as a Jobseeker
Prepare conduct both language and process training
Create and develop training modules and training aids
Assess TNA and facilitates TNI
Participate in transition, as and when request is raised by transition manager
Attend client training calls to understand the process and prepare training materials
Design conduct monthly product knowledge test and refresher programs
Provide floor support for all the new transition projects until projects are stabilized
Applicants must possess at least Bachelor’s/College Degree in any field.
Applicants must be willing to work in different shift timings.
At least 3 years of working experience as Process Trainer in any support.
Applicants must have an experience running blended training program using andragogy model.
Healthcare process experience is preferred (not mandatory)
Ensure the quality of training course and SOPs throughout life cycle