OCEAN TRANSPORT GROUP OF COMPANIES, INC.




Job Vacancy: CUSTOMER SERVICE REPRESENTATIVE (CSR)


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  • Attend's to customers' needs and inquiries regarding cargo services
  • Assist in the monitoring of inbound and outbound shipments across all products as required by the customer
  • Ensures customer satisfaction by providing fast, accurate and efficient service, treating cusotmers with courteousness and respect
  • Reviews inbound and outbound cargo manifest
  • Plans, performs and ensures continues improvement in retention activities such as reviews customers inquiries, problems, requests and suggestions and determine  the appropriate solutions, responses and assessess customer needs, suggest and promote alternative servicess thatn can address logistics solutions.
  • Ensures customers needs are met by coordinating and adjusting shipments in a timely manner

  • Work Experience: 1 year/s and 1 month/s
  • Salary: ₱10,500 - ₱15,000
  • Women
  • Displaced Workers(Local)

  • At least one (1) experience in sales and marketing
  • Proficient in  negotiating and selling skills
  • Possess excellent oral and written communication and presentation  skills

Must possess a strong and determined personality

  • can work with less supervision
  • can maintain confidentiality
  • can pay attention to details