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? Manage LINUX application, configuration, upgrades, and problem analysis and resolution with the users and external application or service suppliers where necessary.
? Provide over the phone Software Support for Singapore customers.
? Basic Troubleshooting for retail POS
? Dispatch hardware engineer to different location in Singapore.
? Other Software related work that the Manager will assign.
? English Proficient
? Experience within a professional ICT environment planning, installing, maintaining and supporting business applications
? Knowledgeable in Linux Application
? Experience with database-driven application development
? A sound understanding of technical IT issues to enable discussions with internal and external technical specialist
? A sound understanding of applications and data security
? Assist the software engineers in implementing and upgrading business applications and requirements, mapping process and documenting the results
? Background in analyzing and documenting user needs and requirements
? Background in supporting business application systems and understanding of their architecture